Warranty Service Charges

The first request for warranty services is Free of Charge.

For sub-sequence warranty services:

Vehicle that is being left more than 14 days without the engine is the being charged for the alternator to charge the battery, jump-start request will be charged for RM 50.00.

RM 50.00 will be charged for the delivery of good re-charged battery to the customer.

Alternatively, customers can collect the good re-charged battery on their own from Bplaz at no cost.

Any request for warranty support which are non-battery issue i.e. alternator low, charging, alternator faulty, starter faulty, wiring problem will be charged RM 50.00 for assistance.

For walk-in offered products, it will be subjected to specific walk-in warranty only.

For request on on-site warranty support RM 50.00 is chargeable for each visit

Any vehicle system re-setting cost (if required) will be borne by the customer.